FAQ

Q: When are board meetings?

A: Board meetings usually take place on the third Wednesday of every month and the open forum (the part residents can participate in) begins at 7 p.m. Look for agenda notices on the bulletin boards and in the elevators posted a few days before each meeting.

Q: If part of my dues goes to insurance for the building, why do I need my own policy?

A: The building’s policy only covers the common areas and the perimeter walls of your unit. It does not cover any of the interior walls or any of your personal contents (which include flooring, cabinetry, appliances, showers, tubs, toilets, etc).

 Q: I already have Earthquake insurance, why is the HOA sending me a bill for more Earthquake Insurance?

A: Just like Homeowners Insurance, your earthquake policy only covers from the walls in. If your kitchen cabinets were to fall off the wall during an earthquake, your insurance would cover them. If the wall holding the cabinets fell, the HOA policy would cover that. The HOA policy also covers the common areas.

Q: If the building already has Earthquake Insurance, why do I need my own policy? 

A: In addition to the reasons listed above, as an owner you are responsible for part of the building’s deductible; your personal policy should include loss assessment coverage which, in the event of an earthquake, will help you pay your portion of the building’s deductible

Q: If the plumbing is in the walls, isn’t that common area? Why am I being billed for a plumbing leak?

Q: If we have a management company, what does the Board actually do?

A: First and foremost, the board ensures that the building is being managed efficiently by the management company. The board also reviews architectural requests, fields complaints, makes financial decisions for the building and more.  Remember the board members are all volunteers and do not have the time to run a 108-unit building on their own.

Q: Why do I have to submit an architectural request if I want to remodel?

A: First, we need to ensure the structural integrity of the building, and make sure that no walls providing structural support are (re)moved. Secondly, we want to ensure that the materials you are using (flooring in particular) meet certain standards so as not to cause a noise nuisance for your neighbors

Q: What days are trash pickup?

A: Waste Management empties both the trash and recycling on Tuesdays and Fridays.

Q: Why are there restrictions on parking?

A: We have overflow spaces to give residents some flexibility with their parking and to ensure guest spaces are left available for guests. Remember we have 108 units and only 10 guest spaces, that’s only 1 guest space for every 11 units. As such, we cannot allow guest spaces to be monopolized.

Q: How do I get a storage space in the garage?

Storage spaces, when available, come in three sizes: Small, Medium and Large. You are required to sign a contract and give a deposit. Deposits are based on the size of the locker and are as follows:

  • Small – $250
  • Medium – $350
  • Large – $450

The deposit is fully refundable when you empty the locker. To inquire about storage lockers, please submit a request on the Storage Locker Request page

Q: How can I get added/remove msyelf/change my number on the intercom?

Please submit your information on the Intercom Request page, changes usually take effect within 24 hours